Opportunity Details
Information Specialist for 211 Call Center (Remote)
United Way of Westchester and Putnam is looking for Volunteer Information Specialists for its 211 call center! United Way's 211 serves as a confidential, comprehensive, and primary entry point into community service information, referral, and assistance. This 211 call center is available 24 hours per day, 7 days a week.
The Volunteer Tax Information Specialists help answer incoming tax-related calls from Monday to Friday from 9 a.m.-5 p.m. The minimum time commitment includes 2 hours of training, and then 10-15 hours per week to assist callers from mid-January to mid-April.
Responsibilities:
- Answer and make phone calls based on the project at hand
- Gather information accurately on caller contacts
- Bilingual individuals are strongly encouraged to apply!
Justice & Legal Services, Civic & Community
Families, Low-Income Communities, People with Disabilities, People with Health-Based Concerns, Seniors
Administrative Support & Clerical,Hotline & Information Center Support
Age Minimum (with Adult): 18+, Minimum Age:18+
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- Choose an existing team you're already a member or captain of, or
- Create a new team to sign up.
Signup Questions
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