Volunteer Receptionists

The Volunteer Receptionist plays a crucial role in creating a welcoming environment for visitors, clients, and staff. This individual will manage the front desk, handle inquiries, and perform light administrative duties to support Westchester Residential Opportunities' operations.

Key Responsibilities:

• Greet and welcome visitors, ensuring a friendly and professional atmosphere
• Answer, screen, and direct phone calls to appropriate departments or personnel
• Provide general information about the organization's services, programs, or events
• Manage the sign-in and sign-out process for visitors and staff
• Handle incoming and outgoing mail, packages, and deliveries
• Assist with basic clerical tasks, such as filing, data entry, and preparing documents
• Maintain the reception area, ensuring it remains tidy and organized
• Assist with scheduling appointments or booking meeting rooms, if applicable
• Support staff with additional administrative tasks as needed

Qualifications and Skills:

• Excellent interpersonal and communication skills
• Friendly and approachable demeanor
• Basic computer skills (email, Microsoft Office, or scheduling software)
• Ability to multitask and remain calm under pressure
• Organized and detail-oriented
• Prior experience in a receptionist or customer service role is a plus, but not required

Benefits of Volunteering:

• Opportunity to build administrative and customer service skills
• Be part of a team making a positive impact in the community
• Gain valuable work experience and professional references
• Develop connections with staff, clients, and volunteers in a meaningful way

Please prepare a resume and express interest below to learn more!